Only 42% are able to respond to requests for access and data portability within a maximum of one month.


The General Data Protection Regulation (GDPR) of the European Union began to be applied more than a year and a half ago, in May 2018, but even now there are many companies that are not fulfilling their obligations.

In fact, according to a study by Talend, the majority do not satisfy requests for access and portability of data within a maximum of one month . If in September 2018 the number of companies that did not deliver the data to the people who requested it within that month was 70%, now it stands at 58% . That is, only 42% would be complying.

The sectors lagging behind are the public, with only 29 % of organizations that provided the data in a month, and the media and telecommunications, with a percentage of 32 %. Others that have to improve are the enterprises of retail trade, financial services, travel, transportation and hospitality.

Talend says that a barrier still remains the lack of automation in the processing of applications. Also deberíam optimize the proof-of-identity and the application process.

“The rights of access to the data of the interested parties remain the Achilles ' heel of most organizations”, says Jean-Michel Franco, Product manager for Data Governance of Talend. “in order To fully comply with the RGPD is necessary to understand where the data is, how it is processed and who processes them, as well as to ensure that they are reliable”.

Franco points out that, “with the different data protection regulations that will enter into force in the U.S. (Law of Consumer Privacy California in January 2020), in the territory APAC (PDPA in Thailand in may of 2020), and in Latin America (LGPD in Brazil in August 2020) organizations need to initiate a transformation of governance data to provide a 360-degree view of the customer and train those responsible for the protection of data with a processing and delivery of data, more automated”.

“The organizations should make a greater effort to regain the confidence of its customers and to be aware of the risk of fines is very important, and other damages to your reputation in case of failure” goes to the governor, “especially through collective actions, which could be severely detrimental to a company”.