These awards are nine years recognizing the work of the best professionals in the field of Contact Center in Spain.


Altitude Software and AEERC, the Spanish Association of Customer Relations Experts, have announced the list of finalists for Fortius Awards 2016 , which have been nine editions rewarding those responsible for customer service of Spanish companies . < / p>

The finalists in each of the different categories are:

Best Supervisor . Finalists:

María Martín de las Blancas, from Konecta

César Valdueza, of Atento

Adrián Climent, from Securitas Direct

Best Platform Manager . Finalists:

Antonio Ramos, from Sitel Ibérica

Sergio Iranzo, from Securitas Direct

Iván Gascueña, from Grupo GSS

Best Sales Agent. Finalists:

David Salvachúa, from Konecta

Eva Mº Majolero, from Atento

José María Perucho, from Grupo Unísono

Best Recovery Agent . Finalist:

Enrique García, from Liberty Seguros.

Mª Angeles Tallafet, from Konecta

Best Customer Service and Support Agent . Finalists:

Jorge Bohórquez, from Konecta

Rocío Suárez, from Emergia

Cecilia Janet Changanaqui, from Securitas Direct

For your election you have had the opinion of an independent jury , who has valued the work of all candidates.

Finally, inform that the winners will be announced this afternoon at the 2016 Fortius Awards Gala, which will take place in Truss Madrid.