For public cabins, only 1 in 100 people used them last year.

The landline telephone has gone from being a revolutionary service to being overwhelmed by alternatives such as mobile communications or the Internet. So much so that right now its daily use is a minority.

According to the National Commission of Markets and Competition (CNMC), only 8% of Spaniards call from their landlines several times a day and 1 in 4 Spaniards uses it every or almost every day. The role of landlines is even less in the case of public telephone booths, which last year were used by 1 in 100 Spaniards.

The CNMC, which has updated its data with what happened during the fourth quarter of 2019, before the coronavirus crisis broke out, which has kept millions of people confined and is changing our habits, says that a fourth part of Spaniards (26%) calls from their mobile phones more than once a day.

The preferred channel to communicate is instant messaging applications WhatsApp type, 6 out of 10 are targeted individuals to speak at different times of the day. < / p>

Meanwhile, the daily use of WhatsApp and other internet solutions such as Skype to make calls is 6% . And that of text messages or SMS stands at 2% .

The majority of Spaniards (3 out of 4) would consider it positive to enjoy the interoperability of OTT communication services. For example, they want to call a Skype contact from WhatsApp. And 3 out of 5 would appreciate being able to send messages from one application to another.

What Spaniards value most for their voice calls is the quality of the connection , in addition to being able to communicate with anyone and the protection of their data, the technical support when there are problems or the possibility of making emergency calls. Today, people who call online, or who video call, are more dissatisfied than the rest with that quality of connection and security.